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TERMS & CONDITIONS – Nature2Simple

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1. Overview

This website is owned and operated by Nature2Simple. By using our website, you agree to these Terms and Conditions.

You must be at least 18 years old or the legal age in your jurisdiction to use our services.

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2. Products & Services

We offer natural, handmade skincare products. Due to the handmade nature of our products:

  • Variations in color, texture, and scent may occur

  • These variations do not affect product quality

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3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate

  • You are authorized to use the payment method

We reserve the right to:

  • Refuse or cancel orders

  • Correct pricing errors

  • Limit quantities

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4. Shipping & Delivery

  • Orders are processed within a reasonable timeframe

  • Shipping options include:

    • Ground Advantage (4–7 days)

    • Priority Mail (3–4 days)

    • Priority Mail Padded (4–7 days)

  • Expedited shipping may be arranged upon request

Delivery times are estimates and not guaranteed.

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5. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us within 24 hours

  • Provide proof (e.g., photos)

We may:

  • Replace the item

  • Offer store credit

  • Issue a refund if necessary

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6. Return & Exchange Policy

Due to hygienic reasons:

*** All products are non-returnable and non-exchangeable

Exceptions apply only if:

  • Item is damaged

  • Item is incorrect

In such cases, you must contact us within 24 hours with proof.

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7. Custom & Personalized Orders

All custom orders, including:

  • Custom formulations

  • Private label products

  • Corporate or bulk gift orders

Are final sale

  • No returns or cancellations once production begins

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8. Product Use & Safety Disclaimer

Our products are made with natural ingredients; however:

  • Individual reactions may occur

  • Perform a patch test before use

  • For external use only

  • Avoid contact with eyes

  • Discontinue use if irritation occurs

Consult a healthcare professional if you have concerns.

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9. Product Claims Disclaimer

Our products are intended for cosmetic use only.

They are not intended to diagnose, treat, cure, or prevent any disease.

Statements regarding benefits (e.g., improving appearance of skin, dark spots, or elasticity) are not medical claims.

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10. Adverse Reactions

If you experience any adverse reaction:

Contact us immediately at: questions@nature2simple.com

We take product safety seriously and will respond promptly.

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11. Intellectual Property

All content on this website (text, images, branding) belongs to Nature2Simple and may not be used without permission.

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12. Limitation of Liability

To the fullest extent permitted by law, Nature2Simple is not liable for:

  • Indirect or incidental damages

  • Misuse of products

  • Individual reactions

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13. Changes to Terms

We may update these Terms at any time. Continued use of our website means you accept those changes.

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14. Governing Law

These Terms are governed by the laws of the State of Texas.

Any disputes will be resolved in courts located in Dallas, Texas.

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15. Contact Information

questions@nature2simple.com
598 West Interstate 30, Ste 2033, Royse City, TX 75189

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